- We reserve the right to deny service or to raise the price to those
who do not disclose the true condition of their dog’s coat or temperament.

- If you “stand us up” for your appointment, expect to pay
a $25.00 “No Show” fee on your next visit.

- We require 24 hours notice if you need to cancel your appointment.
Without proper notice, there will be a $25.00 fee on your next visit.

- A $10.00 “late fee” will apply to clients more then 15 min. late for their
scheduled appointment.

- We try to answer every phone call. Please leave a message if we cannot
answer your call and we will return it as quickly as possible. Calls received
after hours or on Sundays and Mondays will be returned the next business day.

- We have appointments available from Tuesday through Saturdays.

- Scheduling preferences are given to those who take care of their
pets on a regular basis (at least monthly). Otherwise, we are typically
booked out 2 weeks. Some holidays book early so plan accordingly.
We recommend arranging a standing appointment to get on a routine schedule.

- Please “empty” your dog before you enter the Spa.

- We accept cash, debit and All Major Credit Cards